Video Cards:
All ASUS VGA cards purchased after January 1st, 2001 will carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. For more details, please visit support.asus.com.
Sound Cards:
All ASUS audio cards carry 3 year warranty services from purchase date. ASUS product warranty is based on the serial number printed. For more details, please visit support.asus.com.
ASUS LCD Monitors:
ASUS LCD monitors carry a 7 day DOA warranty, and 3 years limited manufacturer warranty from purchase date. For details on DOA (dead on arrival), bright/dark dot warranty, please visit support.asus.com.
Asus EEE Pads:
Asus EEE Pads carry a 1 year limited warranty from purchase date. For technical support, please call the service hotline at 1-888-678-3688.
Asus Notebooks:
ASUS Notebook Service Center in Toronto, Canada.
For ASUS branded notebooks (not including Eee products and Built-on ASUS):
Complete Customer Care Package
One of the industry’s most complete customer care packages offers a level of coverage that adds to the price of competing products:
- 1 Year Global Warranty (estimated $100 value, FREE)
- 30-Day Flawless Display Guarantee: If you discover one defective bright dot within 30 days of purchase, ASUS will replace the panel at no cost.
- Two way free shipping
- 24/7 tech support: 1-888-678-3688
Accidents Happen
You have extra protection when they happen to your ASUS notebook purchased in the US or Canada. ASUS will fix it or replace it for you at no charge during the first year after purchase in the event of damage from accidental spills, drops, electrical surges, or fire.
- Warranty covering accidental drops, spills, power surges, and fire damage
- Target 3 business day turnaround time for repair / replacement; not including receiving and shipping time
- One-way shipping (from ASUS to the user) at no additional cost
- 24/7 toll-free phone support
- One incident covered per notebook
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